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Anonymous • 3 weeks ago

Provider Payroll

ETS upload missing information

I just did a date range upload for the current payroll. The base pay acct was uploaded, but the gran...

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Anonymous • 3 weeks ago

Did the Grant A and Grant B information show in the excel format? also what was the name of the report you downloaded?

Anonymous • 3 weeks ago

@Support_1 Okay so now I see the problem is that the date range report on Attendify does not include grant A and B.

Anonymous • 3 weeks ago

@Wee Watch Barrie Were there values for grant a and b for those providers in their attendance records? you can go to the weekly report for one of the weeks in your date range to confirm

Anonymous • 3 weeks ago

@Support_1 Yes, all providers have values included where needed. They just don't show in the columns for the Sage Payroll date range report.

Anonymous • 3 weeks ago

@Wee Watch Barrie interesting observation we have rectified it. check now and confirm.

Anonymous • 1 month ago

Provider Payroll

Payroll/billing Sorting via Provider name

We have noticed that in different areas sorting is done differently. Is it possible to have it unif...

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Anonymous • 1 month ago

Hi Pamela is this for payroll and billing in the weekly report or date range report?

Anonymous • 1 month ago

It's the parent billing in the weekly report where is is different from everywhere else. Is it possible for Lopsii to call us, it is better to explain on the phone.

Anonymous • 1 month ago

@pamela_hennessy_1683 Hi Pamela! We have passed on your request to the dev team for the providers name to be uniform across your reports particularly in your parent billing to help with your sorting process. Let us know if we missed anything.

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ETS upload missing information

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Payroll/billing Sorting via Provider name

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