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Is it possible to have add ons and deductions show in the weekly reports? (general and Provider payroll)

Hi,
I submitted the attendance after completing on Monday. I didn’t realize I was supposed to submit at the end of week not daily. Now toda…

We are consistently, but not consistently, having data delete from Sage after uploading Attendify files. We have never had an issue with t…

Hello. A parent has reached out : I haven't been receiving invoices for quite some time and when I try to login to view them it says it wil…

We have a Provider that has noticed she is getting "kicked out" after only 20-30 min. Does the site still stay "active" for up to 2 hrs af…

Has anyone experienced Attendify stuck "circling" after you generate a "Date Range Report" and click on "Download a CSV"?
The screen goes…

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Anonymous • 2 months ago

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Photo to clarify what I see.

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Anonymous • 2 months ago

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Yes! This happened to me last payroll each time I downloaded the reports.

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Anonymous • 2 months ago

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This is still happening every time I download a CSV file for a date range report. I have to exit the program and log back in. Any idea what might be causing this or how to fix it?

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I just did a date range upload for the current payroll. The base pay acct was uploaded, but the grant A acct and grant B acct amounts did n…

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Anonymous • 2 months ago

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Did the Grant A and Grant B information show in the excel format? also what was the name of the report you downloaded?

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Anonymous • 2 months ago

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@Support_1 Okay so now I see the problem is that the date range report on Attendify does not include grant A and B.

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Anonymous • 2 months ago

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@Wee Watch Barrie Were there values for grant a and b for those providers in their attendance records? you can go to the weekly report for one of the weeks in your date range to confirm

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Anonymous • 2 months ago

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@Support_1 Yes, all providers have values included where needed. They just don't show in the columns for the Sage Payroll date range report.

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Anonymous • 2 months ago

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@Wee Watch Barrie interesting observation we have rectified it. check now and confirm.

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On several occasions the time indicated is not correct that the child has been in care IE 754 to 4:54 is 9 hours I have 8.98 hours.

We have noticed that in different areas sorting is done differently. Is it possible to have it uniform across the board and sorted by Prov…