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Anonymous • 8 months ago

Technical Help

Do you still see this on your login page?

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Anonymous • 7 months ago

Many of our Providers do not like it. I think the original log in page was perfect.

Anonymous • 7 months ago

@pamela_hennessy_1683 It has long been removed and we believe providers should no longer see it.

Anonymous • 7 months ago

@pamela_hennessy_1683 If your providers are still seeing in it. they can comment on here and we can look into it.

Anonymous • 7 months ago

@Support_1 Sorry, I don't have access to the Provider login, I was just sharing what Providers had mentioned when it first showed up. We still see it when we log in, so assumed Providers could too.

Anonymous • 7 months ago

@pamela_hennessy_1683 sorry I'm not sure I understand are you saying your login screen show up like that above?

Anonymous • 7 months ago

@pamela_hennessy_1683 could you please attach to your next response that you see that exact screen? thanks

Anonymous • 7 months ago

@Support_1 If we sign in on our phone it doesn't show, but if we sign in on our laptop then it is there

Anonymous • 7 months ago

@Wee Watch Barrie can you share a screenshot of what you are seeing

Anonymous • 7 months ago

@Support_1 I zoomed it out to try to capture most of the picture.

Anonymous • 7 months ago

@Wee Watch Barrie i'm not sure what you mean. doesn't seem like you attached an image

Anonymous • 7 months ago

@Support_1 It won't attach from my phone...does this work?

Anonymous • 7 months ago

@Wee Watch Barrie here

Anonymous • 7 months ago

@Support_1 it worked from my computer

Anonymous • 7 months ago

@Support_1 I still see this when logging in

Anonymous • 7 months ago

@dloveman842_5754 My screen is like above with that big picture and I need to scroll down for the login box every time

Anonymous • 7 months ago

@dloveman842_5754 what device do you use? and can you put in a screenshot?

Anonymous • 7 months ago

@Support_1 Laptop

Anonymous • 7 months ago

@dloveman842_5754 Also

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Do you still see this on your login page?

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