Attendify
Attendify Forum
Community support for Admins and Providers
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Welcome to the Attendify Forum. πŸ“Œ Pinned (edited)

This forum is a dedicated space for Attendify providers and administrators to get support, ask questions, share feedback, and connect direc…

General Post

Parent Invoice

Hello. A parent has reached out : I haven't been receiving invoices for quite some time and when I try to login to view them it says it wil…

Technical Help

timeframe of sign in

We have a Provider that has noticed she is getting "kicked out" after only 20-30 min. Does the site still stay "active" for up to 2 hrs af…

Technical Help

Frozen "Circling"

Has anyone experienced Attendify stuck "circling" after you generate a "Date Range Report" and click on "Download a CSV"?
The screen goes…

Provider Payroll

ETS upload missing information

I just did a date range upload for the current payroll. The base pay acct was uploaded, but the grant A acct and grant B acct amounts did n…

Attendance

Hours

On several occasions the time indicated is not correct that the child has been in care IE 754 to 4:54 is 9 hours I have 8.98 hours.

Provider Payroll

Payroll/billing Sorting via Provider name

We have noticed that in different areas sorting is done differently. Is it possible to have it uniform across the board and sorted by Prov…

General Post

provider

I want to notify you that it is very slow when you sign in especially morning times. Today is second day with the same issue. Both on phone…

General Post

Attenetify Very Slow

I am having Attentify take a very long time to do anything this morning. Also we have had a number of provider with he same problem. I a…

General Post

Unable to login

Both Admins and Providers having issues this morning. Super slow or not able to log in at all. Please help!

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